Privacy Policy

This policy tells you how we use and protect your personal information on This policy is effective as of 02/01/2017.

Information we collect

Information we collect upon your sign in with Twitter: In order to use certain parts of our site we require that you sign in with your Twitter account. We only save your Twitter screen_name, id and an access token which will be delivered by Twitter (if you grant access to our application) after your login. We do not need or use your real Twitter login data.

Information we collect from Twitter: If you grant access to our application, we can and do access the information in your Twitter account as allowed according to the Twitter API. We do this in order to provide functionality for the TweetEraser service. This information may include Twitter messages you have sent, Twitter messages posted by people you're following, your direct messages, and public profile information.

To send periodic emails: The email address you provide while order processing or on other wasy we asking for, may be used to send you information and updates pertaining to your order, product, services - in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at your TweetEraser profile.

How we use your information

Our primary purpose in collecting and using your personal information is to provide you with a safe, efficient, and customized experience.

Interacting with Twitter: As noted above, we use your Twitter data to send information to and receive information from Twitter on your behalf.

Improving our Service: We may use personal information to better understand user behavior, and research & analysis in order to operate and improve the TweetEraser service.

Aggregated Non-Personal Information: We may share aggregated non-personal information with third parties.

We do not sell or rent your personal information to third parties without your explicit consent.

How We Protect Your Information

We understand that you are trusting us with the personal information you share with us. We take this very seriously and treat your information as an asset that must be protected. Your information is stored on our servers located in the Netherlands. We use tools (encryption, passwords, etc.) to protect your personal information against unauthorized access and disclosure. However, despite our best efforts, there may be third parties that try to hack into our systems or intercept our data communications. Therefore, although we will work very hard to protect your personal information, we cannot guarantee that your personal information or private communications will remain private 100% of the time.

Our Disclosure of Your Information

We may disclose your personal information to respond to legal requirements, enforce our policies, or protect anyone's rights, property or safety. If we do disclose your information for one of these reasons, we will do it in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Third party service providers necessary to provide the service (e.g., data hosting providers), in which case we require that they comply with our Privacy Policy and take appropriate confidentiality and security measures.
  • Other third parties whom you explicitly ask us to send your information to
  • Law enforcement or other government officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such event, we will disclose information that is relevant to the investigation.

Cookie Policy

What are cookies?

A cookie is a text file stored in a user's web browser on any device they use to access a website that holds information regarding the user's visit, such as preferences. When the user returns, the browser provides the cookie with the stored information to the site.

What cookies are used for?

Cookies are used for adjusting a website's content to fit a user's preferences and optimize the website. They store useful information that improve the user's experience of a website. They are most commonly used for:

Storing login information so that a user does not need to re-login on every visit. Recognizing the type of device a user is browsing with and any preferences applied to optimize the website specifically for the device. Creating statistics that help website owners to understand how their users interact with their website, which allows them to improve their structure and content.

What types of cookies are used?

There are two types of cookies: persistent cookies and session cookies. Persistent cookies remain on your hard drive for a period of time specified in the cookie's file parameters or until removed manually. When you return to a website and it requires you to login again despite previously storing your login information, it is usually because the persistent cookie expired; this helps to increase security while maintaining accessibility.

Session cookies, on the other hand, are used temporarily and expire once the website or browser is closed. They are used to track user activity on a website during a single visit. When a website requires that you verify your age or location once every visit before allowing you to view content and without requiring additional personal details, that is a session cookie at work.

Do cookies include personal data?

If there is a need for the collection of personal information, such as for creating accounts, then cookies may store personal information. However, it is required by data protection law that users are informed of the collection of personal data. This data will also be encrypted to render it inaccessible for unauthorized users.

Managing cookies

By default, browsers are configured to accept cookies. However, these settings may be changed to block cookies entirely, or to inform the user each time they are used. Detailed information about cookies and the options associated with them are available in each browsers settings.


A project of Projectstage
Kipstraat 49D
3011 ZX Rotterdam
Netherlands Chamber of Commerce Register No. 67903037
Netherlands VAT No. NL653417020B01